How do we leverage the data collected from machines? Get useful information in order to transform business with manufacturers into services with the goal to increase efficiency of clients and create new value for them.
Having remote access to the machine is considered to behigh risk, and many manufacturers have not considered this topic for this reason.
Every manufacturer is told that IoT, Cloud and Big Data will allow him selling services like predictive maintenance or machines in a pay per use model to get undying loyalty. But data needs first to be massively collected, implying deployments, including retrofitting machines in the fields, and customers’ acceptance. It also needs change management and tuning of existing aftersales contracts, warranty management, and adapting your enterprise processes (CRM, SCM, PLM…).This certainly cannot be done through a Big Bang strategy.