Connecting home appliances or other household devices enables a higher transparency on usage and creates opportunities for stronger customer knowledge and a more intimate customer relationship.
Collecting and analysing the data from multiple household objects is by far the most powerful tool to adapt your product behaviour to the local specificities. It is the key to faster problem solving in case of malfunction and it gives the necessary knowledge to make household objects’ next generation better fit with real usage.
Interoperability is a 30-year-old dream in the autonomous home world, a dream that IoT is about to make a reality. IP and non-IP worlds, battery constraint and plugged objects, residential gateways and clouds API, GAFAs and standardization groups are offering a realm of possibilities.