Authentication Process Management

Find the right balance between security and a positive user experience

The number of digital services is growing rapidly. Providers of these services face multiple threats and they have to deploy and maintain solid strategies to authenticate users. This can result in many different authentication methods and processes for different services. Additionally, new usages stimulated by PSD2/XS2A require strong customer authentication, which will become mandatory when new guidelines are introduced. And all that has to be done while maintaining a positive user experience.

With our WL Authentication Process Management solution, we break the silos between services and provide a consistent authentication policy. This allows you to provide the same customer experience for each service, while reducing the cost of strong authentication. Our risk-based authentication feature also improves the user experience, and mitigates friction. Offer a state-of-the-art user experience while complying with all regulations and guidelines.

Banque & Innovation 2017 Award

Our WL Trusted Interactions and our WL Authentication Process Management solutions, developed by equensWorldline, were awarded by Banque & Innovation 2017.

Functionalities

Manages authentication workflows for all use cases: Card-based remote payments (3D Secure), e-banking and PSD2/XS2A (AISP and PISP)
Manages exemption rules
Manages list of trusted beneficiaries for each cardholder
Manages authentication methods for each user, and for each use case
User enrolment
History of last authentications, with the context of each transaction, and justification of exemptions
Statistics, reporting by authentication method and use case

Value for our clients

Limit losses from online fraud
Comply with security requirements
Offer seamless authentication payment solutions
Decrease strong authentication costs by targeting only risky transactions
Ensure a high adoption rate with easy enrolment
Prevent customer losses with a fast authentication process

They trust us

Expert view EBA Guidelines (PDF)

Strong customer authentication is the key requirement of EBA Guidelines because it is the most efficient measure to fight against fraud, reinforce trust and protect sensitive data. How to handle EBA Guidelines on internet payment security to prepare for PSD2?

Contact our expert

Julien Gabillet Global Product Manager & Intl. Business Development

Julien  is responsible for Product management of Innovative payment and Strong Authentication solutions. He also drives international business development related to his product portfolio. 

T  +33 1 34 34 94 61

Mail Julien