What guides us


Leading companies depend on a compass made from rock-solid values. As a leading company, Worldline is built on the following pillars of excellence.

  • Accountability

    We believe in accountability. Our customers ask us questions and we answer them – full stop. We take ownership from A to Z. We deliver what we say we will and take responsibility for our tasks and accountabilities. We hold ourselves accountable to our clients and our colleagues for the outcome.


    We believe in trust. Being a precious commodity in today’s world, we value it highly. This means we always act with transparency and integrity, demonstrating mutual respect in all relationships. We encourage open and honest feedback, and we expect it in return from our colleagues and our clients.

    Operational competitiveness

    We wholeheartedly believe in operational competitiveness. We strive daily to add value and achieve excellence. We do so by being agile, flexible and proactive, continuously looking for ways to do things better, faster, cheaper and stronger.


    We believe in being of service to our clients. Together, we work to understand their businesses. We anticipate their needs and expectations in order to develop a mutual, long-term partnership. We stay proactive, responding quickly, providing solutions and seeking feedback. We foster a can-do attitude and a healthy team spirit.


    We believe in innovation. It keeps us Sharp, Positive, Creative, Enthusiastic and a cut above the rest. We welcome fresh ideas and inventive solutions. It keeps us evolving, seeking to improve and meeting new challenges.

    Social Well-being

    We believe in social well-being, taking responsibility to sustainably improve living conditions for the wider community. We respect and support each other as individuals, always aware of the impact of our actions on others. We want to create an environment that allows all of us to reach our potential and objectives.


    Bottom line, we believe in excellence. We maintain the highest standards in everything we do, focus on results and act with ambition. It attracts the best employees to us, which in turn attracts the best clients. Being the best gives us the competitive edge both for ourselves as individuals and as a company.